IVR Voice Recording

IVR is an abbreviation for interactive voice response. An IVR voice message is also known as Message-on-hold. An IVR or MOH recording is a recorded voice message that instructs or informs a caller to find the appropriate answer to a query or to find the right department.

These voice messages are then automated and keep changing from time to time, depending on the input by the caller or how long the person has been waiting or holding. We all have heard IVR messages when we call on the customer care number of mobile networks. The automated voice will ask you for specific inputs or specific actions.

For example- “Press 1 to proceed in English. Press 2 to proceed in Spanish and so on”. The voice messages change according to the input given by the caller and direct him to the right department or answer to his inquiry. If no input or action is specified by the caller, that too gives back responses like “We haven’t received any input from your end” or “Please enter a valid number”, etc.

What is the need for an IVR voice recording?

IVR voice recordings or messages are almost essential in the corporate sector. Big companies deliver important information relating to a product, service, or special benefits or offers. A company is hard to imagine without the use of IVR services in the present world. The customers will not be able to know much important information about the products or services. Plus, callers who have called to inquire may end up frustrated while on hold, trying to reach out to an executive to answer the queries. Can you imagine the hassle that a company has to go through, to take up the queries of customers without an IVR system? There has to be a manual system, to help people to reach the right department, which is going to be so chaotic and time-consuming.

IVR solves all these problems. An IVR is a strong bridge between your company and your customers. It facilitates communication and eases the work of customer care executives as well as the customers, as it filters out the right query to the right department. Besides, IVR voice recordings make it a little less frustrating for customers to wait with messages like “Your call will be taken up shortly” “Your call is in a queue and will be answered shortly” “All our executives are currently busy attending queries and will be back as soon as possible. Kindly wait in line or leave us a voice message. Press the # key to record your message.” With a good IVR voice message, your company enhances communication and earns goodwill among people and hence, boosts your business.

Why should you go for professional IVR voice recording? What can you expect from me?

• High-quality sound recordings- With professional IVR voice recording, you get high-quality voice responses that will make a significant difference to your company and brand name. As an expert voice artist, I ensure the right kind of tone and style as per your requirements.
• Customized IVR scripts- I draft IVR customized scripts according to your specific needs and brand, making the voice recording apt for your target audience.
• Catchy Prompts- As an experienced voice artist, I know how to captivate the attention of people and deploy catchy prompts that make the IVR well-communicative and engaging.
• Seamless integration- Be it an on-hold message or conference prompts. I integrate all the elements seamlessly and make the IVR sound perfectly coherent.
• Connect with an audience- With easy and lucid language, catchy prompts, and relevant information, I make sure to build a connection with my audience.
• You can check out my IVR demos and my portfolio to get a better insight into my work.

Contact me today to get your IVR voice recording done.